Support
Our support page includes how-to video guides.
However if you still require support, please do not hesitate to reach out to your account manager.
Portal Overview.
This video provides an overview of your partner portal and of the functionality within it.
It also includes an explanation of your order dashboard.
How to place a new embroidery or print order.
This video provides a comprehensive guide on how to place a new embroidery and printing order.
- Log in to your portal
- Place an order by selecting Embroidery and/or Printing
- Select "No" for "Is this a repeat order"
- Fill out the require fields to complete the order.
How to place a repeat embroidery or print order.
This video provides a comprehensive guide on how to place a repeat embroidery and printing order.
- Log in to your portal
- Place an order by selecting Embroidery and/or Printing
- Select "Yes" for "Is this a repeat order"
- Fill out the require fields to complete the order.
How to place a new transfers-only order.
This video provides a comprehensive guide on how to place a new transfers-only order.
- Log in to your portal
- Place a "Order"
- Start by selecting Transfers-Only
- Select "No" for "Is this a repeat order"
- Fill out the require fields to complete the order.
How to place a repeat Transfers-only order.
This video provides a comprehensive guide on how to place a repeat transfers-only order.
- Log in to your portal
- Place a "Order"
- Start by selecting Transfers-Only
- Select "Yes" for "Is this a repeat order"
- Fill out the require fields to complete the order.
More support videos coming soon.